Description:

The world of global advisory, audit and tax compliance services for large multi-nationals is rapidly changing and heavily dependent on technology. The KPMG Delivery Network (KDN) is a KPMG special purpose member firm offering a way for clients to leverage KPMG top talent and technology platforms through regional teams of specialists, enabling economies of scale and a new way of working that expands beyond local capability.

Together with KDN, KPMG member firms can drive the sales and delivery of global solutions at a competitive price and in a repeatable and consistent manner. As a member of KDN, you’ll be a part of the KPMG family working alongside some of our profession’s most skilled practitioners on rewarding programs and initiatives that are changing the way business operates, delivering value to our clients, and driving positive change in the communities we serve. You’ll be enabling KDN accelerate new ways of working, using cutting-edge technology and working together with our member firms located in nearly 150 countries to help us achieve our ambition to be the most trusted and trustworthy professional services firm.

And through your work, you’ll build a global network and unlock opportunities that you may not have thought possible with access to great support, vast resources, and an inclusive, supportive environment to help you reach your full potential.

Role Summary:

We are seeking a highly motivated and experienced Adoption & Stakeholder Management Manager to join our team in KPMG Delivery Network (KDN) in Malaysia. In this role, you will be responsible for leading the development and execution of our adoption and stakeholder management strategy with a focus on the Japanese market. You will work closely with our KDN teams to ensure that KPMG member firms are successfully enabled to adopt KDN solutions to deliver on client engagements for Japanese clients. You will also be responsible for building and maintaining strong relationships with key stakeholders, including customers, partners, and industry influencers.

The role will also involve working with the KPMG colleagues to understand their business processes and needs to develop solutions which enable centralized delivery of Japanese compliance. Having some understanding in accounting and taxation is necessary in order to competently speak and explain regarding the topics to stakeholders in Japanese and English.

The role is expected to include managing project plans, timelines, and coordinating updates to keep strategic initiatives moving that may involve multiple stakeholders. The successful applicant will need to capture actions and meeting minutes and drive execution of actions across stakeholder group to facilitate completion. While the role has a strong focus on the Japanese market, you may also be asked to support more broadly on priority initiatives for the KDN in Malaysia team.

Responsibilities:

• Develop and execute the adoption and stakeholder management strategy for KPMG member firms to leverage KDN solutions directed at the Japanese market and clients
• Lead the development of adoption and stakeholder management programs and initiatives
• Manage and track the progress of adoption and stakeholder management activities (project management and coordination)
• Identify and develop key stakeholder relationships
• Build and maintain strong relationships with customers, partners, and industry influencers
• Communicate effectively with stakeholders at all levels
• Develop and deliver presentations and training materials
• Facilitate workshops and meetings
• Translate business requirements and necessary information from Japanese to English that is needed to manage adoption
• Create and update business documentation needed for country onboarding
• Stay up-to-date on industry trends and best practices in adoption and stakeholder management
• Provide feedback and recommendations to management

Requirements :

• Bachelor's degree in business administration, marketing, communications, or an applicable field which enables to understand business processes
• Strong experience in roles requiring adoption and stakeholder management
• Experience with shared services, managed services and/or outsourcing would be beneficial
• Proven track record of success in developing and executing adoption and stakeholder management strategies
• Strong project management skills with demonstrable experierence 
• Strong understanding of the Japanese market and culture
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong analytical and problem-solving skills
• Proficiency in English and Japanese
• Professional or shared service experience managing clients or processes would be preferred

KDN is inclusive! 

Everyone brings a unique perspective. We want to harness diverse thinking by bringing bright minds together and valuing the differences that lead to stronger insights and innovation. At KDN, we recognise that we need Inclusion, Diversity and Equality to be successful. We want to attract, retain and develop diverse talent at all levels. This means recruiting from the widest possible pool of talent, removing barriers that can prevent our people from reaching their full potential, and fostering a fully inclusive environment which maximises collaboration and empowers everyone at KPMG to bring their whole selves to work. We encourage authenticity, honor individual priorities, and respect your choices.