Description:

KDN Tax & Legal’s solutions (e.g. Indirect Tax Compliance, Global Mobility Services, Legal Managed Services, Transfer Pricing, etc.) each operate like a standalone business within the KDN member firm. The KDN Global Solution Lead (owner) is essentially a “mini-CEO” of that respective KDN business (KDN solution).   

Therefore, the KDN Global Solution Lead (owner) role for Indirect Tax is “KDN’s Head of Indirect Tax Services”.  S/he is the executive leader in KDN accountable for all elements of its Indirect Tax solution, including its transformation, growth, and its overall business performance (client experience, quality, efficiency/automation, and KDN level P&L). 

Stakeholder management is an essential element of the role, with the primary stakeholders being the Global Head of Indirect Tax for KPMG International, the Heads of Indirect Tax in each of the Member Firms, and the broader GITS and Tax Reimagined leadership teams and their communities. The role will also be a prominent face of KDN with KPMG’s IDT clients and targets. 

Given the size and complexity of the business as well as the opportunities in front it, the role requires the full-time attention of a globally respected Indirect Tax partner (VAT/GST). The IDT Solution Lead’s success will leverage his/her business/people leadership experience and influencing skills, allyships across KPMG’s GITS network, and most importantly a drive to leverage KPMG’s global delivery model for IDT the catalyst to dominate the global market for Indirect Tax compliance services.  

Responsibilities:

Transformation

• Oversee the transformation of KDN IDT to a future technology enabled state, including defining a TOM and client centric culture required in KDN centers required to support that future state.
• Ensure the necessary technology and automation requirements are developed and implemented for the solution, including business cases and budget for any new technology, and signs off on technology solution designs. This includes continuous improvement, automation opportunities and participating in setting up the vision for the design of the respective processes. 
• Strong level of what is used in the market and where it is headed from a technology automation perspective, to advocate what is needed for KPMG to be leading edge – and then driving execution towards that vision.   
• Determine and execute Location Strategy for KDN IDT (i.e. integration model between Hungary & Poland centers). 

Growth

• Oversee the T2 business development / solutioning team for IDT which is co-led by a partner and a director. While this is done in close collaboration with KPMG International’s Global Service Line Leader (who has overall accountability for a solution’s volume growth), it is understood that the sales/solutioning resources for IDT are based in KDN and also serve in ‘KDN engagement partner’ roles with existing clients.     
• Closely collaborate with sales, MFs and different business forums, getting involved in the go to market strategy building, realizing upselling opportunities for existing clients, and joining pitches for new clients where appropriate.

Performance & Execution

• Leadership role model for Solution Ownership in KDN, effective manager of his/her team of direct reports, and strong influencer beyond. 
• Deliver on global delivery operating model strategy for IDT, as defined by Global Tax & Legal. 
• Key stakeholder management including Global Head of Indirect Tax, Member Firm Heads of IDT, and the Global Indirect Tax and Tax Reimagined communities.  Participate in the various global leadership forums as appropriate as KDN’s Head of Indirect Tax. 
• Quality-of-service delivery, ensuring a culture of client care is in place. Serve as an escalation point for issues not resolved by the KDN engagement partner (lead).
• P&L of KDN IDT globally, including resourcing, cost charges to member firms for proper recoveries, etc.
• KDN IDT’s effective execution of its engagement management framework, including engagement governance, profitability, accurate WIPs and billing, on-time cash collection, etc.
• KDN Engagement Partner (lead) for at least one significant IDT client. This is important to have a sense of the market
• Accountable for KDN IDT meeting its productivity targets established (e.g. % reduction in YoY cost, cost-charge model targets, utilization, etc.), and collaborating with the center & delivery heads who are Responsible for meeting those KPIs.
• Provide inputs to Center Heads on the respective Solution’s people strategy overall to ensure that people factors and culture is measured and monitored on key metrics for the solution (e.g. KPIs for productivity at an employee level).
• Ensure solution-level skill definition (technical and professional) exists, technical and hard skills are built and maintained, and staff are up to speed on the latest relevant tax technology
• Ensures a BCP / DR (Business Continuity Plan / Disaster Recovery) strategy is developed and implemented, in collaboration with the KDN Center Heads.
• Accountable and/or Responsible (per within KDN internal RACI) for all elements of the IDT business within KDN from new cleint onboarding, to transitions, contracting, engagement management, fiscal representation services, ’cost charges’ (pricing) to member firms, defining technology requirements, and delivery. 
• Ensure adherence to standard processes, owning the change control process.

Requirements :

• Respected client facing partner in the VAT/GST community of Global Indirect Tax
• Strong team leadership skills, including navigating political issues with senior stakeholders
• Business/commercial mindset – experience with running a P&L
• Compliance / process mindset with comfort speaking to (and selling) technology automation
• Available to work in odd hours as required, given the nature of this global role.  
• Pathfinder able to navigate complex obstacles within KPMG network as we advance centralized delivery for IDT
• Ability to travel internationally at ~30% of the time
• Full time role

KDN is inclusive! 

Everyone brings a unique perspective. We want to harness diverse thinking by bringing bright minds together and valuing the differences that lead to stronger insights and innovation. At KDN, we recognise that we need Inclusion, Diversity and Equality to be successful. We want to attract, retain and develop diverse talent at all levels. This means recruiting from the widest possible pool of talent, removing barriers that can prevent our people from reaching their full potential, and fostering a fully inclusive environment which maximises collaboration and empowers everyone at KPMG to bring their whole selves to work. We encourage authenticity, honor individual priorities, and respect your choices.

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